IT companies are some of the first providers of AI. Giants like Google or Microsoft already have AI solutions and are among the top contributors to AI research. There is still a lot of space for improvement and many IT companies can benefit from the innovations and transformation produced by AI.

Solutions


Next, we list our solutions for IT enterprises.

Benefits

  • 24/7 monitoring.
  • Increase security.
  • Avoid catastrophes.

Smart Security Systems

AI-powered autonomous security systems are impacting IT enterprises as well as many other sectors. These systems provide a constant real-time monitoring for achieving maximum protection. Solutions based on computer vision can identify even the tiniest anomalies in your environment and automatically trigger emergency response procedures.

Benefits

  • Reduce labor costs.
  • Reduce time.
  • Better management of information.

Knowledge Management

One of the biggest challenges of any company is the management and control of information. Intelligent knowledge management enables effective and effortless storage and retrieval of enterprise data, ensuring simplification and summarization of information, increasing accessibility of assets and improving collaborative work by ensuring the right individuals works with right data. Prometeo's knowledge management solution is a great tool to support informed decision-making to achieve the best outcomes.

Benefits

  • Improve customer satisfaction.
  • Reduce labor costs.
  • Improve agent utilization.

Intelligent call routing

Natural Language Processing algorithms can be used to analyze and classify text or speech for routing a call to the right queue and the right agent. This makes the process seamless and efficient by saving agent's time, decreasing customer's waiting time, improving customer satisfaction and reducing costs.

Benefits

  • Cost reduction.
  • Optimize operations.
  • Improve employee satisfaction by reducing tedious tasks.

Robotics Process Automation

Robotics Process Automation (RPA) is the process of automating interactions of users using a GUI, web or other software application. RPA intelligently records a set of demonstrations performed by the user and create an automated process. RPA can be augmented with speech recognition or natural language processing to generate fully intelligent actions to automate tedious tasks and improve the efficiency of a company's operations.


Benefits

  • Improve customer experience.
  • 24/7 support.
  • Reduce labor costs.

Bots

One of the main potentials of chatbots is their ease of use and that they’re platform agnostic. These digital assistants are able to send texts, images, audios, links and messages in real time as responses to queries from users. Bots can be used to improve customer service, help customer to make better decisions or automatize claim management.


Do you have a use case for your industry that is not listed here? Send us an email to hello@prometeo.ai or contact us using this form.